Get a great price on your servicing for as long as you want
Maximise your machine’s uptime and residual value
Keeping you up and running
Extend the life of your machines
SERVICE
At JCB Mannai Heavy Equipment, we pride ourselves on our global reputation for high-quality products, superb JCB service and unrivalled expertise.
For us, it’s not just about selling a machine and then walking away. It’s about finding the right product for you, getting to know your business and helping you to continue to get the best from your machines throughout their lifespan. That’s why we offer a wide array of service packages.
Service Agreement
Sure Price Service
Full Repair & Maintenance
Full Repair & Maintenance
LiveLink
Service Agreement
Sure Price Service
Full Repair & Maintenance
For complete peace of mind and total budget predictability, a Repair and Maintenance Agreement is the ultimate solution.
For a fixed sum per month, your JCB Mannai Heavy Equipment will undertake all regular maintenance and make any necessary repairs.
Machine Inspections JCB Mannai Heavy Equipment will undertake regular visits to ensure that your machine remains in optimum condition, anticipating any action that needs taking to maximise productivity and profitability.
Large Machine Coverage On large wheel loaders, excavators and articulated dump trucks, oil sampling is included as a major preventative measure, allowing you to maximise the machine uptime.
Additional Options You can also have the option of including tyres, undercarriage and attachments as part of the package – consult your JCB Mannai Heavy Equipment for full details.
Contract Duration Repair and Maintenance contracts are available for up to 5 years or 10,000 hours of machine usage – or longer periods on request. Please contact our
Knowing where your machines are and that they are safe and secure should be an absolute requirement for any fleet manager. With JCB LiveLink’s enhanced security package you’ll know via an alert when your machines are on the move and also how they are being treated.
By providing information on the location, movement and activity of machines, JCB LiveLink can assist in ensuring machines are operated at the correct times and help to protect them from theft.
· Geofencing Alerts Provides you with vital early warnings that a machine has moved out of its permitted operating zone, providing increased security and control for machine owners.
· Real Time Location Allows identification of at-risk machines so they can be moved to more secure locations when not in use. Maps can be viewed in road atlas view or satellite view.
· Real Time Curfew Alerts Provides the machine owner with early warnings if a machine is switched on when it shouldn’t be.
JCB Livelink – Fleet Management
With JCB LiveLink, managing your machines becomes even easier. Its ability to provide real-time information keeps you in complete control and lets you monitor and manage your machines remotely via a PC or Smartphone.
Through an online dashboard you get access to valuable machine statistics and data – providing you with information on fuel consumption, idle time and operator usage.
JCB LiveLink assesses the machine’s efficiency ensuring that your machines are totally productive throughout the working day and that any unwanted problems are highlighted and quickly resolved with your dealer.
·The Fuel Reporting System Enables operators to see actual fuel consumption, improving control of fuel stocks and planning of fuel orders.
·Accurate Hours Monitoring Leads to improved maintenance planning as machines can be maintained at the most convenient time for your operation.
·Idle Time Monitoring Identifies actual machine productivity helping you to manage resources more efficiently and reducing wasteful machine idle time.
JCB Livelink – Uptime
JCB LiveLink makes your life so much easier and is the quickest way to confirm that your machines are well maintained and in good health without having to travel around work sites inspecting machines.
The metrics that JCB Livelink delivers enable you to manage your fleet more effectively and plan maintenance schedules in advance – it provides instant notifications when a service is due and critical alerts if there are any serious mechanical or electrical problems with your machines. Which means; we can quickly make sure that any issues are sorted, and your machines are fully operational and back onsite earning you money.
·Accurate Hours Monitoring and Alerting
By monitoring machine hours accurately, the system ensures maintenance is kept up to date. Alerts keep you aware of machines needing routine maintenance in a simple, easy-to-use format.
·Maintenance History Records
Allow you to demonstrate the service history of any machine, vital for good resale.
·Critical Machine Alerts
When machines require non-routine attention, you’ll be alerted either through the website or via text or e-mail.
JCB LIVELINK – GETTING STARTED GUIDE
See how JCB LiveLink can work for you. Ensuring you benefit from increased uptime, optimised fleet management along with greater safety and security.
Standard Easiest way to keep your machine at top performance and guarantee that all scheduled service occurs on time. Includes visual inspection with reporting that involves a professional product support team and complete health check-up with our highly trained service team, ensuring that all periodic maintenance and task are performed by JCB Certified Service team as per Manufacturer Recommendation.
Premium The comprehensive reliable first-class service that offers a complete PEACE OF MIND. Includes full service maintenance to the whole machine with JCB recommended lubricant and JCB Genuine Filters. And 24/7 around the clock fleet monitoring via JCB LiveLink website and mobile app free for 2 years. Premium plan was designed to the highest level of convenience from all periodic service issues in the machine. All work is performed by JCB Certified Service team as per Manufacturer Recommendation, allowing you to concentrate on driving your business forward.
Sure Price Service is like pay as you go with no fixed contract. Our high quality service covers all labour (factory trained engineers), JCB lubricants, JCB grease, JCB filters and any other JCB parts required as specified in the service schedule. – what you see is what you get, with no surprises.
JCB Genuine Parts All products used during a Sure Price Service are genuine JCB parts, fluids and lubricants, designed to maintain the performance of our machine and to give great value for money.
Maximising Profitability JCB Mannai Heavy Equipment will also carry out additional checks on the main functions of your machine, to ensure that it continues to deliver maximum output, productivity and profitability
